At SoleQuest Footwear, accessible at solequestfootwear.store, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make purchases, or interact with us.
Information We Collect
We collect personal information that you voluntarily provide when you place an order, create an account, or contact us. This may include your name, email address, phone number, billing and shipping addresses, and payment details. We may also collect non-personal information such as browser type, device information, and IP address to improve website performance and user experience.
How We Use Your Information
We use the information we collect to process and deliver your orders, provide customer support, send important updates regarding your purchases, and improve our products and services. With your consent, we may also send promotional emails about new arrivals, special offers, and store updates.
Sharing of Information
We do not sell or trade your personal information. We may share your information with trusted service providers such as payment processors, shipping companies, and IT support, but only as necessary to complete transactions and provide services. We may also disclose information if required by law or to protect the rights and safety of our customers and business.
Data Security
We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, while we take precautions, no online transmission or storage method can be guaranteed as 100% secure.
Cookies and Tracking
Our website uses cookies to enhance your shopping experience, remember your preferences, and analyze site performance. You can choose to disable cookies in your browser settings, but certain features of the website may not function properly as a result.
Your Rights
You have the right to access, update, or request deletion of your personal information. You may also opt out of receiving promotional emails at any time by using the unsubscribe link in our emails or by contacting us directly.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@solequestfootwear.store
Address: Office No. 2, Block No. 24-D, Street No. 100, G-11/3, Islamabad, Pakistan